Many applicants worry that their work history isn’t relevant enough to get them a cabin crew job. You would be surprised though how much you can do to draw comparison between different jobs and the skill set required by cabin crew.
In most jobs you can find some elements which are similar to the sort of skills you would need as cabin crew. In your application you need to make sure you emphasise where you have used relevant skills in the past, and how good you were at them! Challenge yourself to do this, looking at your work experience and linking tasks you have done in the past to those you would need to be as cabin crew.
Remember, you need to emphasise this to a recruiter as they may not make the links themselves without your help. Writing ‘bar worker’ isn’t as compelling as listing what you had to do specifically. Once you have done that, you also need to be clear how you personally approached the tasks to make you the best you could be.
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There isn’t really a right or wrong in this task.
The point is that you can use a lot of the skills listed, in a lot of the types of jobs also listed. Its not as ‘black and white’ as only using one or even two skills in each job. But many, if not all of these skills are useful for the cabin crew role, so the chances are you already have relevant skills for the job, even if you haven’t got loads of obvious customer service experience. ‘Serving customers’ can come in lots of disguises! ‘Customer’ can also be clients/ patients/ other departmental staff….. and your attitude to helping, supporting and delivering to them will be of interest to the airline recruiters.
So think back to your work experiences and work out what sort of skills you had to show in each one, and work out which of these are relevant to the role of cabin crew. You might be surprised!
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Match the job to the skills statement:
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friendly and welcoming manner
accurate checking of facts and details
being responsible for the wellbeing and needs of those in your care
making sure those in your care are comfortable and safe
following written procedures and being organised
working within food hygiene guidelines
staying calm and assertive in conflict or emergency situations
polite and responding helpfully to enquiries
adapting communication style to people with different levels of understanding